September 10, 2012
SaaS companies unite to deliver best-of-breed social hiring solutions for companies of all sizes
HRchitect featured iCIMS in our release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. Adam Feigenbaum and Susan Vitale from iCIMS previously appeared on the HRchitect WebMingle.
If you are looking for a new Talent Management System, or any HR system, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 15 years, HRchitect has unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!
iCIMS, Inc., a leading provider of Software-as-a-Service (SaaS) talent acquisition software solutions for growing businesses, announced today that it has acquired its former partner, social recruiting solution provider, Jobmagic. Prior to the acquisition, Jobmagic’s advanced social media tools had powered iCIMS’ Social Distribution solution, enabling iCIMS Talent Platform customers to quickly and easily promote job openings on Facebook, Twitter, LinkedIn, and over 300 other social media sites.
“iCIMS is committed to dominating the talent acquisition market by delivering 2.0 solutions that are keeping pace with the revolutionary new social, mobile, and data analytic technologies,” said Colin Day, Chief Executive Officer, iCIMS. “The Jobmagic acquisition was an ideal fit for our strategic plans; it enables us to deliver a truly best-of-breed experience by uniting the cutting-edge social media development trends with core, proven talent acquisition functionality on the back end for recruiters and hiring managers,” Day concluded.
iCIMS’ award-winning platform was originally conceived in 1999 and has retained a leadership position in the space through continuously strengthening its core product offering while partnering with companies that deliver recruitment advertising solutions such as search engine optimization (SEO) and job board distribution as well as complementary HR technology across functions like background screening and I-9 verifications. The Jobmagic acquisition will strengthen iCIMS’ social media expertise, allowing the company to accelerate development plans for enhanced functionality across its product suite of Connect, Recruit, and Onboardsolutions. For iCIMS customers who are already using the company’s Social Distribution product, the merger will promote tighter integration with the graphical user interface (GUI), enhanced reporting features, and new referral tracking capabilities.
The Jobmagic acquisition will also enable iCIMS to market, sell, and support Social Distribution as a standalone product to companies that seek an independent solution for social recruiting without applicant tracking functionality and are looking to dramatically improve candidate reach through automating job distribution and employee referral programs across social networks. “Social media has really paved the way for companies of all sizes to recruit talent more quickly, often at a lower cost per hire,” said Jindrich Liska, Sr. Director, Social Recruit, iCIMS and founder of Jobmagic. “By joining forces, our combined customers get the competitive advantage of a social-infused product roadmap along with a strong foundational technology, while Jobmagic’s existing customer base will benefit from our strengthened corporate infrastructure and extended support organization,” concluded Liska.
iCIMS plans to retain Jobmagic’s corporate headquarters in Waltham, MA, where the existing Jobmagic team will continue to operate. “We’re so excited to have Jobmagic’s extremely talented development, sales, integration, and support team members officially join the iCIMS family,” stated Adam Feigenbaum, Chief Operating Officer, iCIMS. “As we worked closely together during the partner stage of our relationship, we knew the Jobmagic staff shared our unwavering commitment to providing an outstanding customer service experience,” Feigenbaum concluded.
Following a $35 million minority investment by Susquehanna Growth Equity (SGE) in January 2012, iCIMS has been executing against an aggressive strategic growth plan that includes increased investments in marketing, product development, and acquisitions. The Jobmagic acquisition is the company’s first this year. As part of its expansion plans, iCIMS is on track to increase full-time staff by almost 30% in 2012 versus 2011. These staff members will be located throughout the United States and abroad and are focused in technology, marketing, and sales.
“Simply stated, there are three ways to stay current with the social and mobile technology trends in the HCM landscape: build, buy, or partner. iCIMS has acquired a trusted partner. We look forward to the advances possible within a unified roadmap — we’re joining forces to deliver game-changing hiring solutions that are simple, social, scalable, and well-supported,” concluded Day.
For more information on iCIMS, please visit www.icims.com
To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) and Talent Management Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 15 years in business working on over 1800 successful engagements for more than 800 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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July 11, 2012
Leading SaaS provider experiences continued growth in revenue, customers, and employee headcount
HRchitect featured iCIMS in our release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. Adam Feigenbaum and Susan Vitale from iCIMS previously appeared on the HRchitect WebMingle.
If you are looking for a new Talent Management System, or any HR system, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 15 years, HRchitect has unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!
iCIMS, a leading provider of Software-as-a-Service (SaaS)talent acquisition software solutions for growing businesses, released the company’s 2012 half-year results, reporting a strong increase in revenue and client acquisitions, enabling surging growth within the company. During this time period, the organization also earned a number of third-party awards for its best-of-breed flagship product, the iCIMS Talent Platform.
Year to date, the company generated an impressive 22% increase in revenue by comparison to the first six months of 2011. A driving force behind the positive revenue recognition has been a significant number of new client acquisitions. In the past six months, over 200 organizations have signed on to use iCIMS’ talent acquisition software. By the end of quarter two, iCIMS had already surpassed the number of clients signed during 1H 2011 by more than 45%. Client growth was most pronounced in the energy and retail business sectors, with customers such as rue21, Inc., PowerStream, and TAS Energy, Inc. implementing iCIMS’ recruitment technology. As compared to 1H 2011, new sales in energy increased by 50% and new retail clients were up by 33%. The enterprise business segment also flourished, tripling the number of acquired customers versus 1H 2011; Hooters of America, LLC and PAE Group being just two of the many larger organizations among the new business wins.
“Over the past 13 years, iCIMS has evolved from a small start-up to a commanding force in the talent acquisition solution space, validated by increased revenues and client acquisitions,” said Colin Day, Chief Executive Officer, iCIMS. “The results from the first half of the year further illustrate the company’s determination to continue to be a top choice of organizations for their sourcing, recruiting, and onboarding needs. No matter the size of the company or industry in which they operate, iCIMS is delivering exactly what clients are looking for: simple-to-use, social- and mobile-enabled solutions backed by outstanding customer support,” Day concluded.
The robust increase in both revenue and client base has helped fuel growth in iCIMS’ employee headcount as well. As of the end of June, the company had increased new staff by 140% versus 1H 2011 hires. In order to accommodate for the expansion of staff and to support future strategic growth plans, earlier this year iCIMS relocated the company’s corporate headquartersfrom Hazlet, NJ to a nearby class “A” building in Matawan, NJ. The new office space provides enough room for iCIMS’ 200+ employees with additional space to support anticipated increases in full-time staff in the coming years.
iCIMS’ rapidly growing footprint in the talent acquisition solution provider space and corporate commitment to providing technologies that are keeping pace with the social and mobile landscape have earned the company numerous award recognitions in 1H 2012. In May, iCIMS was recognized by Network Products Guide’s 2012 Hot Companies and Best Products Awardsas Best IT Product and Service for Retail for the second consecutive year. Highlighting iCIMS’ unwavering dedication to providing an outstanding customer experience, the company also was named a Stevie Awards Bronze Winner for Customer Service Department of the Year in the Computer Software category this past March.
In addition to growth in revenue, clients, and employee headcount, iCIMS also received a boost of momentum at the beginning of 2012 that has supported the company’s continued success. In January, iCIMS secured a $35 million minority growth equity investment from Susquehanna Growth Equity (SGE), LLC. Before this investment capital, the company had been self-funded since it was founded in 1999. Year to date, iCIMS has focused on increasing investments in marketing, product development, and acquisitions.
During this period of rapid growth at iCIMS, specific importance was placed on ramping up the speed of development for innovative social and mobile pre-hire solutions. Within the February11.3 Talent Platform release, Social Resume and Social Apply functionality debuted. Social Apply enables candidates to quickly and easily upload their LinkedIn or Facebook profile data during the online submission process, while Social Resume allows recruiters to gain access to dynamic online resumes within one system. By pairing extended social recruiting capabilities with mobile accessibility, iCIMS is helping HR operations become more streamlined, pervasive, and easier for both recruiters and applicants. The upcoming 12.1 release, which will launch later this month, will further enhance the mobile accessibility and social functionality of the iCIMS Talent Platform.
“From exciting new product development to record new sales, iCIMS has momentum on its side,” said Day. “While we hold fast to our core values of customer orientation, scalability, and ease-of use, we are ramping up our delivery of game-changing 2.0 social and mobile technologies that will help our customers stay ahead of their competition,” Day concluded.
For more information on iCIMS, please visit www.icims.com
To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) and Talent Management Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 15 years in business working on over 1800 successful engagements for more than 800 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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May 14, 2012
SaaS technology provider donates time & resources to improve Cheesequake State Park
HRchitect featured iCIMS in our release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. Adam Feigenbaum and Susan Vitale from iCIMS previously appeared on the HRchitect WebMingle.
If you are looking for a new Talent Management System, or any HR system, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 15 years, HRchitect has unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!
iCIMS, a leading provider of Software-as-a-Service (SaaS) talent acquisition software solutions for growing businesses, announced today that the company will continue its commitment to supporting green initiatives by participating in a park clean-up at the nearby Cheesequake State Park. The clean-up will take place on May 18th, 2012 from 1:30 p.m. to 4:30 p.m. (EST).
iCIMS’ volunteers will help complete various projects throughout the park alongside state park rangers and other park employees. In previous years, iCIMS’ volunteers have assisted in projects such as building and painting houses for migratory birds, clearing trails, planting trees and other plant specimens, and creating a natural barrier to stop potential landslides caused by erosion.
The Cheesequake State Park clean-up is one of many environmental improvement actions iCIMS has participated in since the company launched its iGIVE Back program in 2006. Colin Day, iCIMS’ CEO, established the iGIVE Back program to promote the protection of local green spaces and support select environmental causes through a corporate charitable giving plan. Within the program, employees can volunteer up to two paid days annually to participate in company-wide beach and park sweeps. In addition, they can elect to give direct deposit donations, which the company matches, to several environmental action groups such as Earth Share of New Jersey.
“As the company grows, so does the number of volunteers and participants we have in iCIMS’ iGIVE Back program,” said Ron Kasner, Chief Corporate Development Officer, iCIMS. “We are proud to announce that this year the company has a record number of employees volunteering their time to this clean-up. It is great to see the iGIVE Back program flourish and witness the positive changes the iCIMS team has had on the local community,” concluded Kasner.
“When we launched iGIVE Back, environmental causes were a logical place to focus the company’s charitable giving efforts,” said Colin Day, CEO, iCIMS, Inc. “Our product, the iCIMS Talent Platform, enables companies to go paperless and avoid printing out resumes and other necessary onboarding paperwork. So, we see our environmental efforts extending beyond our new home in Matawan, and making a global difference,” concluded Day.
Due to the success of the iGIVE Back program, iCIMS has been recognized by several award programs and environmental organizations for the company’s ongoing commitment to helping protect and beautify green spaces. iCIMS has been a recipient of NJBIZ’s Green Leadership Award, Earth Share of New Jersey’s Environmental Leadership Awards, and has also been recognized as a finalist in the American Business Awards for Best Corporate Environmental Responsibility.
For more information on iCIMS, please visit www.icims.com
To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) and Talent Management Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 15 years in business working on over 1800 successful engagements for more than 800 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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January 11, 2012
Backed by a new strategic institutional investor, leading provider of HR software poised for further growth within the global SMB market
HRchitect featured iCIMS in our release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. Adam Feigenbaum and Susan Vitale from iCIMS previously appeared on the HRchitect WebMingle.
If you are looking for a new Talent Management System, or any HR system, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 15 years, HRchitect has unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!
iCIMS, the leading provider of Software-as-a-Service (SaaS) talent management solutions for the SMB market, announced today that the company has secured a $35 million minority growth equity investment from Susquehanna Growth Equity, LLC (SGE). Prior to securing the investment capital, iCIMS had been self-funded, highly profitable, and grown solely organically at 43% CAGR since 2003. The company plans to significantly increase investments in marketing, product development, and additional acquisitions that will further accelerate the organization’s rapid growth and expansion plans.
iCIMS focuses on delivering intuitive and scalable solutions designed to help companies of all sizes streamline Human Resources processes. iCIMS’ flagship product, the Talent Platform, is a seamless talent management solution that adheres to the company’s “back to the basics” philosophy, providing a simple-to-use yet extremely robust talent acquisition system that automates social recruiting, applicant tracking, and onboarding processes. Recently, iCIMS was recognized as a “champion” in the Info-Tech Research Group’s Vendor Landscape Report for Talent Acquisition Systems and tied for the highest overall rating within both the product and vendor evaluations.
iCIMS experienced explosive growth in 2011, reaching its 1000-client milestone by adding an average of one new customer for every business day. The company’s growth and sustained success has garnered recognition from several leading publications, trade organizations, and analyst firms. For the sixth consecutive year, iCIMS was ranked on the Inc. 500/5000 list of America’s fastest growing private companies. In addition, iCIMS ranked on the Deloitte Technology list of the fastest growing technology companies in North America for the sixth consecutive year.
“We have been watching iCIMS and the talent management software space for quite some time and believe this well-managed, nimble, and extremely profitable SaaS company will continue to devour market share in the vast SMB space,” said Scott Feldman, Director, SGE. “iCIMS has all of the makings of a SaaS giant on the march: strong leadership, clear strategic vision, innovative products, outstanding customer service, and employees who are invested in the company direction. We are very excited about the role our investment will play in the elevation of iCIMS’ success,” Feldman concluded.
“We are invigorated by the success the iCIMS team has demonstrated over the last 11 years and our path to this point has clearly earned the confidence of SGE,” said Colin Day, CEO, iCIMS. “We could have sustained our current rate of growth without an outside investment — but the timing was ideal to take iCIMS to the next level. This minority growth equity investment from SGE will help us dramatically accelerate our aggressive expansion plans. We look forward to offering deeper and broader services and support to our clients, and further penetrating the SMB marketplace with our high-value solutions and services,” Day concluded.
As part of its expansion strategy, iCIMS plans to increase full time staff by almost 25% within the next year. These employees will be spread throughout the United States and abroad and will be concentrated in marketing, sales, and technology.
Scott Feldman, Amir Goldman, and Jonathan Klahr will join the iCIMS Board of Directors. All three SGE representatives currently serve on the boards of multiple software companies including the JK Group, PaySimple, Netformx, MMIT, and Skybox. iCIMS was represented in the transaction by Raymond James & Associates (NYSE-RJF).
For more information on iCIMS, please visit www.icims.com
To learn more about HRchitect’s expertise in HR technology strategy, selection and implementation services, and how HRchitect can help your organization, please visit www.HRchitect.com
Matt Lafata, HRchitect
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Posted by mattlafata
November 10, 2011
Attributes 221% revenue growth to innovation, flexibility, and sound business model
HRchitect featured iCIMS in our release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. iCIMS competed in the HRchitect Beauty Pageant on Talent Acquisition Systems in 2008 and mid-market Talent Acquisition Systems in 2009, where they were crowned the winner of each. Adam Feigenbaum and Susan Vitale from iCIMS previously appeared on the HRchitect WebMingle.
If you are looking for a new Talent Management System, or any HR system, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 14 years, HRchitect has unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!
iCIMS, a leading provider of Software-as-a-Service talent management solutions, announced recently that it ranks number 362 on the Deloitte 2011 Technology Fast 500. The Technology Fast 500 recognizes North America’s fastest growing technology companies in terms of percentage of revenue growth over a five year period.
Between 2006 and 2010, iCIMS’ revenue grew 221%. Ranked on the Fast 500 for three consecutive years, iCIMS is also one of a more limited list of companies whose growth has continued to be exponential. iCIMS also ranked #143 in the software category, which has lead all industry categories for 14 years.
Combining technological innovation, entrepreneurship and rapid growth, Fast 500 companies – large, small, public, and private – span a variety of industry sectors, and are leaders in hardware, software, telecom, semiconductors, life sciences and emerging areas, such as clean technology. These companies are on the cutting edge and are transforming the way business is done today.
Due to its rapid growth, iCIMS has also recently been named to the Inc. 500 l 5000 list of America’s Fastest Growing Companies for the sixth consecutive year. iCIMS was ranked #169 in the competitive software industry, and was the only HR software provider on the list that offers solutions to power all stages of the talent management lifecycle.
iCIMS attributes its ongoing success to its innovation, flexibility, and sound business model. iCIMS has remained committed to single source code software, but has expanded its Talent Platform beyond applicant tracking to include solutions such as onboarding and employee data management. Throughout this expansion, it has stayed focused on easy-to-use functionality, configurable options, scalability, and exceptional customer support.
“iCIMS is honored to be on the Deloitte Technology Fast 500 for the third consecutive year,” said Colin Day, iCIMS CEO. “We are particularly proud to be ranked alongside public companies, as iCIMS has achieved its success entirely through organic growth. As we continue to expand, we will remain committed to truly pure SaaS, which allows us to operate more cost effectively, and deliver the customer better price, value and support.”
For more information on iCIMS, please visit www.icims.com
Matt Lafata, HRchitect
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January 11, 2010
Talent Management Solution Provider Powers into New Decade with Record-breaking Sales, International Expansion, Platform Upgrades and New Employee Data Management Offerings
HRchitect featured iCIMS in our May 2008 release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. iCIMS participated in the Talent Acquisition Systems panel on June 10, 2009 as part of theHRshow. iCIMS competed in the HRchitect Beauty Pageant on Talent Acquisition Systems in November 2008 and mid-market Talent Acquisition Systems in January 2009, where they were crowned the winner of each. iCIMS will be competing in the upcoming HRchitect Beauty Pageant on Talent Acquisition Systems on August 21, 2009. Adam Feigenbaum and Susan Vitale from iCIMS appeared on the HRchitect WebMingle on December 12, 2008.
If you are looking for a new Talent Management System, or any HR system, talk to HRchitect first. We have unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation.
iCIMS, the second-largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, today released the company’s record-breaking 2009 year-end summary and 2010 forecasts. Increased sales, international expansion, platform upgrades and most importantly, a recently unveiled employee data management software suite have already laid the foundation for iCIMS’ continued success throughout 2010. Finishing off the year with this kind of momentum marks a decade of success for iCIMS, whose 963% organic growth over the past five years was recently recognized by Deloitte Technology Fast 500.
In 2009 alone, more than 225 leading organizations around the world signed onto iCIMS’ Talent Platform, bringing the company’s total customer base to over 800. Notable client additions include H&R Block (NYSE: HRB), GNC, Sysco Corporation (NYSE: SYY), Trump Entertainment Resorts, Tribune Company and many more. With more than 70% of client additions coming from the mid-market, this past year further strengthened iCIMS’ position as the leading talent acquisition solution provider for mid-market companies. Industry leading mid-market additions include Treasure Island Las Vegas, NATCO (NYSE: NTG), Alexian Brothers Health System, YMCA of Metropolitan Chicago, The Visiting Nurse Association, and more. iCIMS’ ongoing pursuit of 100% customer satisfaction through its four-tiered support team directly contributed to the company’s mid-market dominance. The dedicated support teams coupled with user forums, weekly virtual training, and an interactive Knowledge Center continue to serve as one of iCIMS’ core differentiators.
iCIMS’ continued success in the mid-market is also greatly attributed to the Talent Platform’s single-source code architecture and inherent flexibility. This high degree of flexibility is greatly valued by mid-market organizations that are looking to invest in a Talent Platform that is capable of expanding to meet their evolving corporate vision. In addition to offering customers such superior candidate management offerings as applicant tracking, CRM, workforce planning and onboarding, the Talent Platform provides mid-market organizations with such robust employee management tools as performance management, talent & competency profiles, employee referral programs and more.
Aside from the record breaking sales momentum powering the SaaS provider into 2010, iCIMS’ recently unveiled suite of employee data management software is taking the marketplace by storm. To more fully support the evolving HR needs of its growing mid-market client base, iCIMS now offers customers a complete suite of employee data management tools built right into the award winning talent platform. Beyond the management of demographic information and position history, iCIMS’ employee data management software enables human resource professionals to automate a myriad of once cumbersome, paper-intensive tasks. These enhanced features coupled with iCIMS’ already advanced talent management offerings, enable the Talent Platform to support the end-to-end talent lifecycle of mid-market organizations around the world.
2009 also marked a year of international growth as iCIMS emerged as the solution of choice for mid-market organizations across the globe, including such notable organizations as Optical Express, BroadReach Healthcare, Cision and Ma’aden. In response to the mounting number of international organizations implementing the Talent Platform, iCIMS expanded its Beijing, China location and opened up the doors to its London, UK office. Looking ahead to 2010, forecasts predict that iCIMS will continue to remain a strong international player as more and more mid-market organizations recognize the value of end-to-end talent management.
“As an organization, iCIMS takes great pride in the many accomplishments we have achieved this past year,” said Colin Day, iCIMS’ President and CEO. ”During a time of increased industry consolidation, iCIMS’ record breaking organic growth throughout 2009 is a testament to the long-term value the Talent Platform offers organizations across the globe. With this current mid-market momentum and newly released employee data management suite, 2010 promises to be an extraordinary year for iCIMS.”
For more information on iCIMS, please visit www.icims.com
Matt Lafata, HRchitect
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August 13, 2009
iCIMS ranked 966th on Inc. 500 | 5000 list due to 316% growth rate
HRchitect featured iCIMS in our May 2008 release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. iCIMS participated in the Talent Acquisition Systems panel on June 10, 2009 as part of theHRshow. iCIMS competed in the HRchitect Beauty Pageant on Talent Acquisition Systems in November 2008 and mid-market Talent Acquisition Systems in January 2009, where they were crowned the winner of each. iCIMS will be competing in the upcoming HRchitect Beauty Pageant on Talent Acquisition Systems on August 21, 2009. Adam Feigenbaum and Susan Vitale from iCIMS appeared on the HRchitect WebMingle on December 12, 2008.
If you are looking for a new Talent Management System, or any HR system, talk to HRchitect first. We have unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation.
iCIMS, the third largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, announced today that the company has been named to the Inc. 500 | 5000 list of fastest-growing companies in North America. Of the 5000 honorees, iCIMS was ranked 966th and saw a 316% growth rate over the past three years.
The Inc. 500 | 5000 has been a prestigious and well-respected benchmark for the nation’s most innovative and successful organizations. Despite the ongoing recession, aggregate revenue among the companies on the list actually increased to $214 billion, up $29 billion from last year. iCIMS continued its impressive growth, jumping from #1150 on the list to #966 this year and also improved its placement on the list of fastest-growing software companies, going from #83 to this year’s spot of #60.
“Savvy trend spotters and those who invest in private companies know that the Inc. 5000 is the best place to find out about young companies that are achieving success through a wide variety of unprecedented business models, as well as older private companies that are still expanding at an impressive rate,” said Inc. 5000 project manager Jim Melloan. “That’s why our list is so eagerly anticipated every year.”
This marks the fourth consecutive year that iCIMS has been included in Inc.’s list of fastest-growing companies in North America. Incorporated in 1999, iCIMS has continued to see quarter over quarter financial success. This continued growth has been attributed to the flexibility of iCIMS’ technology, as well as its ability to expand along with clients’ evolving business needs. Since its inception, iCIMS quickly became an industry leader in applicant tracking systems and today is the third largest provider of talent acquisition solutions. Over the years, iCIMS has continued to grow and evolve within its space and today powers such initiatives as onboarding, CRM, employee data management and more for many of the company’s 750+ clients.
iCIMS’ success has also been due in large part to the company’s dedication to an unparalleled customer experience. iCIMS has continued to maintain one of the highest customer retention and satisfaction rates in the industry year after year, adding more than 150 new clients so far in 2009. iCIMS clients such as Bayada Nurses, Crunch Fitness, H&R Block and Stein Mart have complimentary access to 24×5 support, free training webinars and a dedicated support team.
“It is truly an honor to be named to Inc.’s list for the fourth consecutive year,” said CEO and President, Colin Day. “iCIMS remains committed to providing a flexible technology backed with industry-leading support to sustain this growth moving forward.”
The Inc. 500 | 5000 Awards Ceremony will be held from September 23-25 in Washington, DC. Those interested in attending can register at http://www.inc500conference.com/.
For more information on iCIMS, please visit www.icims.com
Matt Lafata, HRchitect
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Posted by mattlafata
July 7, 2009
Software-as-a-Service Provider prepares to embark on another quarter of unprecedented growth after finishing off Q2 in record breaking fashion with more than 80 new clients, the opening of a new UK office and numerous awards and recognition
HRchitect featured iCIMS in our May 2008 release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. iCIMS participated in the Talent Acquisition Systems panel on June 10, 2009 as part of theHRshow. iCIMS competed in the HRchitect Beauty Pageant on Talent Acquisition Systems in November 2008 and mid-market Talent Acquisition Systems in January 2009, where they were crowned the winner of each. Adam Feigenbaum and Susan Vitale from iCIMS appeared on the HRchitect WebMingle on December 12, 2008.
If you are looking for a new Talent Management System, or any HR system, talk to HRchitect first. We have unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation.
iCIMS, the third-largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, announced today that the company has closed out the second quarter with record breaking numbers yet again, signing more than 80 new clients. iCIMS’ newest customers join more than 750 organizations who rely on the Talent Platform to streamline their end-to-end talent management needs. The company’s unwavering momentum and ascension as one of the top three providers of talent acquisition solutions and the industry leader for the mid-market has also been reflected in its heightened global presence and numerous awards and recognition.
The more than 80 new customers that have signed on with iCIMS include such noteworthy organizations as Cision, Bayada Nurses, Erie Insurance (NASDAQ: ERIE) Sykes Enterprises (NASDAQ: SYKE), and UK based Optical Express. These companies join more than 750 active clients, representing every industry, region and employee base. In addition to offering customers superior pre-hire features such as Applicant Tracking, On-boarding, and Workforce Planning, iCIMS’ Talent Platform also offers users such post-hire tools as Performance Management, Succession Planning, Employee Surveys and more all through a single, web-based platform. By utilizing these pre- and post-hire features, clients are able to automate and streamline their complete talent lifecycle within one system that is fully configurable around each users’ unique preferences and business needs. Furthermore, as opposed to other talent management systems requiring costly modules and add-ons, the iCIMS Talent Platform operates as a single-source solution, eliminating the abundant expenses associated with maintaining and training users on multiple systems.
Entering the third quarter, iCIMS has yet again differentiated itself from competing vendors and secured its position as the industry leader for the mid-market. In addition to demonstrating renewed strength in the North American market space, iCIMS has emerged as the solution of choice for mid-market organizations around the world. The opening of the company’s newest office in London, UK only strengthened this trend, with mid-market organizations across the globe growing eager to take advantage of iCIMS’ end-to-end Talent Management tools and award winning customer support. This past quarter, iCIMS’ global dominance and record breaking growth has largely been attributed to the Talent Platform’s cost-effectiveness, overall flexibility and unparalleled customer experience.
Throughout 2009, iCIMS has been repeatedly recognized for its ability to deliver an unparalleled customer experience while providing clients with the most user-friendly and efficient method of managing their talent management needs. Just last month, iCIMS was honored by The Stevie® Awards as a finalist in the Business Innovation of the Year category as well as the American Business Awards for Customer Service Department of the Year. These nominations come on the heels of iCIMS’ recent win in the Stevie’s Sales & Customer Service Awards for Customer Service Department of the Year. These recognitions once again reflect iCIMS’ unwavering dedication to customer support and commitment to an unparalleled customer experience.
“Our success thus far accurately reflects the strength and longevity of iCIMS’ Talent Platform and the incredible accomplishments this organization is capable of achieving,” said Colin Day, President and CEO of iCIMS. “These past two record breaking quarters are proof of our strong working relationship with all of our customers and we are confident in our ability to continue to expand our presence throughout the remainder of 2009.”
For more information on iCIMS, please visit www.icims.com
Matt Lafata, HRchitect
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Posted by mattlafata
June 2, 2009
Software-as-a-Service Provider signs 100th customer in 2009 and surpasses the 750 customer milestone, adding such industry leaders as BOK Financial Group, Treasure Island Las Vegas, National Interest Security Company and Stein Mart
HRchitect featured iCIMS in our May 2008 release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. iCIMS will participate in the Talent Acquisition Systems panel on June 10, 2009 as part of theHRshow2009 event. Adam Feigenbaum and Susan Vitale from iCIMS both appeared on the HRchitect WebMingle in December 2008. iCIMS competed in the HRchitect Beauty Pageant on Talent Acquisition Systems in November, 2008 and mid-market Talent Acquisition Systems in January 2009, where they were crowned the winner of each.
If you are looking for a new Talent Management System, or any HR system, talk to HRchitect first. We have unparalleled knowledge of the HR and Talent Management vendor community and can save you time and money in selection and implementation.
iCIMS, the third largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, announced today that it has surpassed the 750 customer milestone after signing its 100th client of 2009, adding such industry leading organizations as Treasure Island Las Vegas, BOK Financial Group (NASDAQ: BOKF) and Stein Mart (NASDAQ:SMRT) to the company’s rapidly expanding customer base. Surpassing this mark reinforces iCIMS’ status as one of the top three providers of talent acquisition solutions in the industry and the Talent Platform of choice for the mid-market
In addition to dominating the North American market space, iCIMS is proving to be the solution of choice for mid-market organizations around the world. Since the grand opening of the company’s newest office in London, UK, iCIMS is taking the international market by storm, with Mid-Market organizations across the globe growing eager to take advantage of iCIMS’ end-to-end Talent Management tools. Just last month, iCIMS signed several international organizations including ALEC, which is based in Dubai and serves the middle east, and Optical Express, based in the UK and operating throughout most of Europe.
These newest client additions join more than 750 worldwide organizations who currently power their talent management initiatives using iCIMS’ Talent Platform; this includes such industry leaders as Sony Music Entertainment, Jamba Juice (NASDAQ:JMBA), Crunch Fitness, Tyco Electronics (NYSE:TEL) and H&R Block (NYSE:HRB). iCIMS’ rapidly growing customer base is representative of every industry, region, and employee size. Furthermore, because iCIMS offers an alternative to disparate HR components and complex data integrations through the use of one, single-source coded platform, these clients are able to take advantage of the singular system for their entire employee lifecycle – including applicant tracking, onboarding, performance management, employee management, surveys, referral programs and more.
iCIMS’ Talent Platform has always differentiated itself from competing vendors and recently has emerged as an industry leader, securing the position as the third largest talent acquisition software provider in the space – this ascension largely attributed to iCIMS’ focus on the customer experience. Since day one, iCIMS has been dedicated to ensuring a positive overall customer experience and has molded the company’s technology and support offerings with this priority in mind. The Talent Platform’s cost-effectiveness, inherent configurability, ease-of-use, and industry acclaimed customer service all largely contribute to this commitment to an unparalleled customer experience. In addition to receiving 24×5 access to award-winning customer support teams, iCIMS clients rest assured that their highly configurable software is powerful enough to meet their talent management needs today, yet flexible enough to expand and meet their evolving organizational needs in the future. iCIMS boasts a near perfect 97% customer retention rate since 2003, clearly reflecting the impact of a positive customer experience.
“We are unbelievably proud of this remarkable moment in iCIMS’ history,” said Colin Day, President and CEO of iCIMS. “Organizations that select iCIMS are looking for more than a run-of-the-mill technology provider. Instead, the common bond that unites all of iCIMS’ 750+ clients is the desire to work with a vendor that is passionate about the customer experience, and our continued growth is a direct result of our ability to execute on this commitment.”
For more information on iCIMS, please visit www.icims.com
Matt Lafata, HRchitect
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Posted by mattlafata
May 14, 2009
Software-as-a-Service Provider to Bring Best Mid-Market Option to the UK
HRchitect featured iCIMS in our May 2008 release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. iCIMS competed in the HRchitect Beauty Pageant on Talent Acquisition Systems in November 2008, and mid-market Talent Acquisition Systems in January 2009, where they were crowned the winner of each. Adam Feigenbaum and Susan Vitale from iCIMS also participated in the HRchitect WebMingle in December 2008.
iCIMS, the third largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, announced today the company has enhanced its international presence with the opening of a new office in London, UK. The opening of the new European office broadens iCIMS’ global sales levels as well as brings to the UK the best talent management solution for the mid-market.
The opening of the new UK office expands iCIMS’ position as a dominant global provider; now with offices throughout North-America, Asia-Pacific and Europe. The new office, staffed with local sales executives, marks the beginning of an aggressive global sales push as well as the development of international channel and reseller partnerships. Additionally, the UK office will provide iCIMS with enhanced international resources and partnerships to more effectively support the needs of clients already taking advantage of the European market, as well as those clients looking to expand their international borders.
Over the last four years, iCIMS has emerged as a dominant global player, supporting over 700 clients worldwide on the iCIMS Talent Platform. Customers leverage iCIMS for all aspects of the workforce lifecycle, including applicant tracking, on-boarding , performance management, succession planning, surveys, and more. iCIMS’ scalable Talent Platform has gained industry recognition as a strong technology solution to power these initiatives; particularly for mid-market companies who foresee growth and expansion in their future. Because the single-source Talent Platform is configurable according to changing business needs, growing organizations are able to scale the platform without incurring customization or data storage fees. From a global standpoint, the iCIMS Talent Platform gives mid-market organizations the ability to establish and promote global recruitment campaigns with multi-lingual Career Centers for candidates, and a fully searchable and reportable back-end database for end-users. This allows iCIMS to deliver multiple workflows in different languages within the one core platform while enabling clients to have a localized focus on their talent initiatives.
“iCIMS has been the number one mid-market provider in the United States and now we have the opportunity to bring that expertise to the UK,” said iCIMS’ CEO and President Colin Day. “Because of our flexible technology and superior, around-the-clock Customer Support , coupled with the Talent Platform’s ability to manage different languages, workflows and talent initiatives through one easy-to-use system, iCIMS is able to deliver significant benefits to growing multi-national companies.”
iCIMS maintains strategic alliances with firms like Juniper Networks and Akamai, enabling users across the globe to access their data instantly over a network of 20,000 cache servers and facilitating the Talent Platform’s ability to run up to four times faster than competing web-based solutions. These alliances, along with iCIMS’ single-source delivery philosophy, help create the fastest and most reliable platform. In addition, iCIMS has been named the two-time winner of the HRchitect “Beauty Contest” for Talent Acquisition Solutions and Mid Market Applicant Tracking Solutions as well as was named the Customer Service Department of the year. With Customer Support available 24-hours a day, five days a week, and a 97 percent customer satisfaction rating, iCIMS provides international best practices and ongoing support to global companies like no other organization can.
For more information on iCIMS, please visit www.icims.com
Matt Lafata, HRchitect
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Posted by mattlafata
May 9, 2009
Software-as-a-Service Provider Offers Cross-Browser and Mac Compatibility in New Product Release
HRchitect featured iCIMS in our May 2008 release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. iCIMS participated in the HRchitect Beauty Pageant on Talent Acquisition Systems in November 2008 and mid-market Talent Acquisition Systems in January 2009, where they were crowned the winner of each. Adam Feigenbaum and Susan Vitale from iCIMS participated in the HRchitect WebMingle in December 2008.
iCIMS, the third-largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, announced today the release of the iCIMS Talent Platform 9.1, the industry’s first end-to-end, organically-built Talent Platform. The latest version of iCIMS’ flexible talent management solution offers users cross-browser and Mac compatibility as well as increased platform security.
iCIMS’ Talent Platform, a prime solution for mid-market companies, supports more than 700 corporations worldwide and is among the most configurable and flexible talent management solutions available today. iCIMS delivers everything from fundamental applicant tracking capabilities to onboarding and off-boarding, performance management, succession planning, workforce planning and more, all developed and delivered via single source code. The inherent flexibility, coupled with 9.1′s new client-driven enhancements, enable iCIMS to provide technology that is fundamentally easier for users to employ and adopt as the backbone of their talent management initiatives.
The 9.1 version of the Talent Platform offers increased flexibility to its users, providing them with the ability to access the system without worries of compatibility with different web browsers or operating systems. PC users are joined by users of Mac, Linux, Solaris and more in having the freedom of using Internet Explorer as well as Mozilla Firefox to access the iCIMS system. Furthermore, applicants accessing career portals and employees utilizing employee portals have the ability to use Safari, Opera, Google Chrome and more. Users of version 9.1 will also recognize advancements in security measures. In addition to the increased security and performance offered via the Firefox browser, the platform’s enhanced password security allows for even more protection from un-authorized users.
“iCIMS’ focus has always been on developing and delivering technology platforms that are flexible, secure and easy-to-use and which will allow mid-market organizations to capitalize on their talent pool, giving them the foundation they need to scale for future growth,” said Colin Day, President and CEO of iCIMS. “As these organizations look for best-in-breed solution providers that understand their unique needs, iCIMS continues to stand out as the ideal technology partner that is able to take them to the next level in talent management.”
In addition to the comprehensive functionality and flexibility offered within the platform, iCIMS also offers unlimited Customer Support to each and every iCIMS user and has maintained a near-perfect customer retention rate since 2003. Industry-recognized by analysts, consultants and others as a prime solution for mid-market organizations because of the system’s cost-effective configurations vs. customizations and unlimited training and support services, iCIMS’ platform is used by more than 700 organizations, including Crunch Fitness, SharpShooter Imaging, Sony Music Entertainment and Rutgers University Foundation.
For more information on iCIMS, please visit www.icims.com
Matt Lafata, HRchitect
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Posted by mattlafata
April 10, 2009
Software-as-a-Service Provider Secures Position as One of the Top Three Providers of Talent Acquisition Solutions and Narrows the Gap Between Industry Runner-Up Kenexa
HRchitect featured iCIMS in our May 2008 release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. iCIMS competed in the HRchitect Beauty Pageant on Talent Acquisition Systems in November 2008 and mid-market Talent Acquisition Systems in January 2009, where they were crowned the winner of each. Representatives from iCIMS also participated in the HRchitect WebMingle in December 2008.
iCIMS, the third-largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, announced today record breaking first quarter numbers with more than 50 new customer signings, adding such organizations as H&R Block (NYSE: HRB), QinetiQ North America, Universal Protection Services, Spectrum Healthcare Resources, Feed the Children and NATCO (NYSE:NTG) to the company’s rapidly growing client base.
This first quarter of 2009 proved to be a trying time for many talent acquisition solution vendors; however, while competitors remained stagnant and were even forced to layoff, iCIMS rose to the occasion reflecting the viability of both the software offerings and the company. To date, iCIMS has grown at an unprecedented rate and projects record breaking numbers for the remainder of 2009. iCIMS is currently recognized as one of the top three providers of talent acquisition solutions behind Taleo (NASDAQ: TLEO) and Kenexa (NASDAQ: KNXA) and the leading private provider in the industry. Kicking off the fiscal year with this degree of first quarter momentum puts iCIMS on track to rapidly narrow its gap behind industry runner-up Kenexa.
iCIMS’ Talent Platform has differentiated itself from competing vendors this past quarter and ascended as an industry leader; this expedited rise to the top largely attributed to the Talent Platform’s cost-effectiveness, overall flexibility and award-winning customer support. In today’s economic market organizations are seeking to invest in highly configurable software that is powerful enough to meet their talent management needs today, yet flexible enough to expand and meet their evolving organizational needs in the future, and because of this iCIMS’ Talent Platform has stood out above the rest. Furthermore, as the highly configurable Talent Platform became Mac and multi-browser compatible in Q1, clients were afforded even greater flexibility with iCIMS’ software offerings. Additionally, as opposed to other talent management systems requiring costly modules, add-ons, and data integrations, the iCIMS Talent Platform operates on one single-source solution. This one-stop Talent Management solution eliminates the mounting expenses associated with maintaining and training users on multiple systems, providing a cost-effective option for customers.
The new client additions join more than 700 worldwide organizations who currently power their talent management initiatives using the iCIMS Talent Platform. Thus far, 2009 has shown an increasing number of small and mid-sized organizations turning to iCIMS’ Talent Platform as a full Enterprise Resource Planning (ERP) tool to manage their pre- and post-hire Talent Management programs. This one-stop solution allows SMB clients to use iCIMS as their HRIS system of reference while taking advantage of such pre and post-hire tools as onboarding, performance management, employee management, surveys, referral programs and more. Additionally, the company continues to see strength as a replacement Applicant Tracking System at the enterprise level. Many of iCIMS’ clients, such as H&R Block, SWS Group (NYSE:SWS), 2Wire and more, have migrated from starter systems to the Talent Platform. These companies rely on iCIMS’ unified platform to streamline their hiring management programs and to provide the collaborative tools necessary to succeed in today’s business environment.
“As a company, we take great pride in announcing our numbers for this first fiscal quarter.” said Colin Day, President and CEO of iCIMS. “These numbers truly reflect the strength and longevity of iCIMS’ Talent Platform. With more than 50 new customers in Q1, and now over 700 clients on the Talent Platform, iCIMS is on track to not only maintain, but surpass, our position as the third largest provider of talent acquisition solutions in the industry.”
For more information on iCIMS, please visit www.icims.com
Matt Lafata, HRchitect
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Posted by mattlafata
March 26, 2009
HRchitect featured iCIMS in our May 2008 release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. iCIMS participated in the HRchitect WebMingle in December 2008. iCIMS also participated in the HRchitect Beauty Pageant’s on Talent Acquisition Systems and mid-market Talent Acquisition Systems, where they were crowned the winner.
iCIMS, the third-largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, announced today that it has surpassed the 700 customer milestone, adding such organizations as H&R Block (NYSE: HRB), Biaggi’s Restaurants, Baptist Memorial Health Care, SharpShooter Imaging and Rutgers University Foundation to the company’s client base. Surpassing this mark secures iCIMS’ status as one of the top three providers of talent acquisition solutions and the leading private provider in the industry.
iCIMS’ 700 customers represent virtually every industry, country, and employee size. Many small and mid-sized organizations are choosing the Talent Platform to manage both their pre- and post-hire programs, while large organizations are turning to iCIMS’ single platform to replace multiple talent acquisition modules from other vendors. iCIMS offers an alternative to disparate HR components and complex data integrations; operating on one single-source code to provide clients with a singular system for their entire employee lifecycle.
In order to become more efficient with their talent management technology and avoid costly modules or add-on solutions, many SMBs are turning to iCIMS’ Talent Platform to streamline their entire talent lifecycle; adopting the platform as their preferred HR system of record. This one-stop solution allows SMB clients to use iCIMS’ platform for applicant tracking, onboarding, performance management, employee management, surveys, referral programs and more. By utilizing one platform to manage all of these needs, customers benefit through expedited implementations, a reduction in HR technology expenses, and best practices from iCIMS’ industry-recognized customer support teams. These notable benefits, along with the platform’s inherent scalability, make the iCIMS platform a natural choice for mid-sized organizations.
While iCIMS’ strength as a full ERP tool in the SMB market continues to grow, the Talent Platform’s presence as a replacement Applicant Tracking System at the enterprise level has not wavered. H&R Block, the world’s largest tax services provider and financial service company, joins other international iCIMS clients using the Talent Platform to streamline their talent management initiatives across the globe. Operating more than 12,000 offices in the U.S. and more than 1,300 locations in Canada and Australia, H&R Block is able to take advantage of iCIMS’ localized Career Centers, geographic and divisional reporting capabilities, and multi-lingual employment applications and forms. With iCIMS’ software, users can effectively streamline unique talent management initiatives across widespread global locations and business units while still maintaining data within one core platform.
“We are incredibly proud of this remarkable achievement,” said Colin Day, President and CEO of iCIMS. “Over 700 organizations are now using the iCIMS Talent Platform to support their HR initiatives, many of whom are not only taking advantage of our talent acquisition solution but are also utilizing the platform’s end-to-end Talent Management capabilities. We are fully confident in our ability to maintain our position as one of the largest providers of talent acquisition solutions, as well as in our ability to continue this momentum and see even more growth within the space.”
Supporting the third-largest customer base in the space, iCIMS also maintains one of the industry’s highest client retention rates- the organization boasts a near-perfect 97 percent client retention rate over the past four years.
For more information on iCIMS, please visit www.iCIMS.com
Matt Lafata, HRchitect
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Posted by mattlafata
March 17, 2009
iCIMS and Valiant Partner to Expand Human Capital and Workforce Management Offerings — Technology Platforms Integrate in Best-of-Breed Alliance.
HRchitect featured iCIMS our May 2008 release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition Systems vendors that businesses should consider. iCIMS was featured on an HRchitect WebMingle in December 2008 and competed in both the Talent Acquisition Systems Beauty Pageant in November and the mid-market Talent Acquisition Systems Beauty Pageant in January 2009, where they were crowned the winner of each.
Hazlet, New Jersey based iCIMS, a leading Software-as-a-Service (SaaS) provider of talent management solutions, and Woodbury, New York based Valiant, a premier provider of comprehensive workforce management solutions, have announced today a strategic partnership that will allow clients, through a seamless integration of the two platforms, to take advantage of a complete human capital management solution.
The two companies, coming together in a best-of-breed alliance, will allow clients to benefit from the full range of human capital tools the combined solutions have to offer. As the Talent Platform enables clients to streamline such talent management processes as [Applicant Tracking, Onboarding, Performance Management and Workforce Planning, Valiant’s Workforce Management solution enhances this offering with such tools as time & attendance, scheduling and payroll.
“Nobody in the human capital management space has a more powerful talent management solution than iCIMS, and this alliance puts in place another vital component of the Valiant Marketplace career portal,” said Anthony Petraco, Valiant’s President and CEO. “We are excited for the benefits this partnership brings to our mutual client base and the marketplace in general”
The successful partnership is largely attributed to the companies’ vast similarities, which includes comparable customer profiles and parallel approaches towards technology and client service levels. iCIMS and Valiant both maintain strength within the mid-market and are positioned as leading providers for small and medium sized businesses. Additionally, the companies share a similar approach towards technology, delivering the software-as-a-service on a single platform, as opposed to offering multiple, disparate modules or databases that can be cumbersome and costly. Furthermore, iCIMS and Valiant share a strong commitment to providing customers with an unparalleled customer experience and are dedicated to ensuring continued client satisfaction with both the software and support offerings.
“Valiant and iCIMS share similar philosophies as they pertain to the needs of HR technology buyers,” said iCIMS’ CEO and President Colin Day. “The service delivered to customers in many ways is as important as the technology, and with Valiant we have found a great ally that has been able to deliver on both levels.”
For more information on iCIMS, please visit www.icims.com
Matt Lafata, HRchitect
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Posted by mattlafata
February 10, 2009
Leading SaaS Provider Recognized by the Stevie Awards for Outstanding Customer Service
HRchitect featured iCIMS in our May 2008 release of The Suite Life of Integrated Talent Management and also includes them in our list of top Talent Acquisition systems and top Talent Management Systems vendors that businesses should consider. iCIMS also participated in the HRchitect Beauty Pageant on Talent Acquisition systems in November 2008 and mid-market Talent Acquisition systems in January 2009, where they were crowned the winner of each.
iCIMS, a leading Software-as-a-Service (SaaS) provider of talent management solutions today announced that the company has been named as a finalist in the annual Stevie Awards for Sales & Customer Service. After more than 500 entries were submitted from around the world, iCIMS was selected for the “Customer Service Department of the Year” category along with six other companies.
The Stevie Awards, the organizers of several of the world’s leading business award shows including the prestigious American Business Award, holds the annual awards for Sales & Customer Service in order to recognize international excellence in disciplines that are crucial to business success. Stevie Award winners will be announced during a gala banquet on Monday, February 9th at Caesars Palace in Las Vegas.
“iCIMS is extremely proud and excited to be nominated for the Customer Service Department of the Year award,” said iCIMS’ Director of Customer Services, Andrew Curtis. “This incredible honor speaks to iCIMS’ unwavering commitment to providing an unparalleled Customer Experience, and we look forward to continued client satisfaction and excellence in our support offerings.”
On the heels of the recent recognition from the Sift Media Software Satisfaction Awards for superior customer support levels, this latest acknowledgment is a continued testament to iCIMS’ dedication to providing every customer with an outstanding service experience. As HRchitect observed in The Suite Life of Integrated Talent Management 2008 Report, “iCIMS has a refreshing focus on customer support and value, including training at no additional cost, which has driven a 97% client retention rate since 2003.”
Supporting the needs of over 650 clients, including FreshDirect, Room & Board, Sony Music Entertainment and eHarmony, iCIMS has maintained a 97 percent corporate renewal rating since 2003, a testament to the high level of satisfaction experienced by iCIMS customers. iCIMS provides dedicated, multi-tiered support for all users that is available 24 hours a day, five days a week. Complimentary training services are also offered, with customers taking advantage of such tools as user forums, a virtual training library and an interactive Knowledge Center, as iCIMS recognizes the importance of a strong training program in delivering this superior customer experience.
iCIMS’ clients reiterated the company’s superior customer service in response to the “Customer Service Department of the Year” nomination. “iCIMS’ support team is always professional, timely and delivers on what is promised. I can’t imagine a company having a better ‘face’ for their clients. My implementation was such a good experience because of the iCIMS team and I am so grateful for all of their hard work,” said a Human Resources Generalist from NCIRE – The Veterans Health Research Institute.
The Director of Human Resources for Eide Bailly, an organization of professional accounting firms and business advisors, shares this enthusiasm for iCIMS’ Customer Support. “I have been extremely impressed with the iCIMS support team. The response time is like none I have ever seen. E-mails are answered quickly and questions are responded to in a very timely manner.”
“We are honored to be nominated for such a prestigious award,” said iCIMS’ President and CEO Colin Day. “It is this commitment to providing superior customer support, coupled with the Talent Platform’s cost-effective configurations vs. customizations and unlimited training, that has enabled iCIMS to become the leading provider of business platforms for mid-market organizations.”
For more information on iCIMS, please visit www.icims.com
Matt Lafata, HRchitect
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