25-Year Veteran Technology Leader Focused on Growth Through Customer Value Creation Leads Largest Private Global TM Business
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Peopleclick Authoria, currently serving 60 percent of the Fortune 100 with best-of-breed suite solutions for Talent Acquisition and Talent Management, announces the appointment of Joseph G. Licata, Jr. as CEO and President. Licata, with more than 25 years of customer-facing and executive leadership experience in the technology segment, will drive the post-integration growth phase of the Company and deliver customer success through his proven technology, service and business process excellence.
Charles S. Jones, Chairman of Peopleclick Authoria, commented, “With today’s important appointment of Joe Licata as CEO and President, we have recruited a proven, high-energy and visionary executive leader. His track record has shown time and time again his substantial ability to grow businesses globally through the deliberate and intense creation of value for customers. He is as demanding as he is inspirational, as thoughtful as he is decisive, and as driven as he is successful. Licata is an exceptional leader and I look forward to working with him.”
In the first 100 days following the combination of the Peopleclick Authoria business, the Company has defined its technology roadmap, solidified an executive leadership team, integrated the operations of the two organizations and built contagious momentum for the business — not only within Peopleclick Authoria, but also within the Talent Management marketplace at large. In the coming months, under Licata’s leadership, the Company will focus on key development initiatives, strategic global partnerships, customer service enhancements, continued sales expansion and ongoing integration and infrastructure efforts in support of customers worldwide. Jones, in his ownership capacity as Managing Director of Bedford Funding, will be concentrating his efforts on investment and acquisition opportunities in the Human Capital Management space.
“This is an extremely exciting time to be leading the Peopleclick Authoria business. Following a very successful transaction and operational merger in January, the companies have come together to create one of the most compelling product and service portfolios available in the Talent Management industry for customers worldwide. The momentum is palpable, the team is ready for expansion and the marketplace is clamoring for solutions that not only manage the talent lifecycle, but also drive important business outcomes,” said Licata. ”I have held senior executive positions in some of the world’s largest international companies in the technology space, and with that experience, I understand and appreciate precisely what the HR function must do to support an executive team and grow any business. I am delighted to be leading this impressive management team and this strong company through the next several years of growth and customer-driven success.”
With 25 years of experience in the technology sector, Licata has a broad cross-functional track record in driving high-technology businesses to reach their maximum potential. Before coming to Peopleclick Authoria, Licata was President and CEO of SER Solutions, a leading software Contact Center and Customer Interaction solutions company. At SER, he was responsible for redefining the vision and market landscape of the business, dramatically changing the value equation for customers and significantly increasing shareholder value.
Prior to SER, Licata was Vice President and General Manager, then Senior Vice president of Sales and, finally, President of Siemens, where he successfully led the Company through a strategic transformation period, emerging as a market leader in the Enterprise Communications marketplace. For the seven years before joining Siemens, he held several senior management positions within the IBM sales organization, ultimately, serving as the Director of Sales. In this role, Licata consistently increased sales by 25-30 percent year-over-year and doubled profit contributions through a customer-centric consultative solutions selling approach. At the beginning of his technology career, Licata spent six years with ROLM, a leading digital telecommunications company, in a range of sales capacities.
Licata is a graduate of Florida State University. He currently serves on the Board of Directors of Sanmina-SCI and on the Board of Advisors for both nexVortex, Inc. and Premier Medical Services.