June 19, 2013
WESTON, Fla.–(BUSINESS WIRE)–Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, is celebrating 15 years of being publicly traded on NASDAQ.
Ultimate was founded in 1990 and later went public in 1998 — with a focus on developing and delivering outstanding human resources technology solutions, backed by a culture of loyalty, passion, and a commitment to excellence. Over the past 15 years, Ultimate has grown to more than 1,700 employees supporting more than 2,500 customers whose operations span 144 countries.
Today, Ultimate is a leading cloud HR and payroll provider, managing more than 10 million people records for some of the world’s most recognized and respected brands, such as Adobe, Culligan International, and Texas Roadhouse. Ultimate’s company culture has also received national recognition as one of FORTUNE magazine’s top 10 Best Companies to Work For.
Ultimate Software’s ‘People First’ culture is the foundation of the company’s success and is regularly part of the selection and renewal criteria for customers. The company’s 96% customer and employee retention rates are among the very best in the HR technology industry.
“Ultimate’s people are professional, on the ball, and go the extra mile when needed. I can see why Ultimate is so successful,” said Genia Stuart, HR director at Ripley Entertainment Inc., an Ultimate customer since 2011. Ripley uses the UltiPro solution to handle its payroll and end-to-end HR for both Canada and U.S.-based employees. “I believe people do business with people rather than corporations, and Ultimate’s people and culture stand out and make the company extraordinary.”
While Ultimate’s products have evolved and innovated — from a leader in unified HCM software topioneering the move to the cloud in 2002 — the company’s primary commitment to its culture has not changed.
“I have always believed that if we take care of our employees, they will take care of our customers, and our stock holders will be happy with the results,” said Scott Scherr, president, CEO and founder at Ultimate Software. “We believe this guiding principle sets us apart from other providers in the human capital management (HCM) market and will continue to differentiate us in the years to come.”
‘People First’ Is the Foundation for Business Success
According to a 2011 Gallup study, organizations with engaged employees and a strong culture have 3.9 times the earnings per share growth rate compared to organizations with lower engagement in the same industry. Also, the stock performance of companies on FORTUNE’s list of the “100 Best Companies to Work For” has consistently outperformed the S&P 500. Since Ultimate Software began providing HR solutions in the cloud in 2002, the company has grown recurring revenue from $29.3 million to $266.4 million.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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June 18, 2013
New social collaboration and mobile capabilities transform Cornerstone’s talent management suite into a centralized destination that facilitates the ways today’s employees want to work
SANTA MONICA, Calif., June 4, 2013 – Cornerstone OnDemand (NASDAQ:CSOD) today announced new solutions that transform the Cornerstone talent management software suite into a single, collaborative destination for employees and facilitate the ways people want to work. This includes the introduction of Universal Profiles, which aggregates user information and activities from within the Cornerstone system; a new, completely redesigned Cornerstone Connect social collaboration platform; new social performance and employee recognition tools; and expanded native mobile functionality across the suite.
The consumerization of the enterprise and rise of Millennials in the workforce have driven shifts in employees’ needs and attitudes, as evidenced by the increased prevalence of BYOD (bring your own device) and BYOA (bring your own application) in the workplace. In addition, the workplace is becoming multi-generational, multi-geographical, multi-cultural, location-agnostic and device-independent.
“We saw an opportunity to reimagine work by combining all of the enterprise-class talent management capabilities that organizations require with the collaborative functionality employees want, all packaged in an easy-to-use, consumer-style interface,” said Adam Miller, founder and CEO of Cornerstone OnDemand. “Individual applications for things like social collaboration and project management have limited, if any, integration with other enterprise software solutions. So while they may allow employees to perform basic tasks, they ultimately lack the ability to have a bigger impact on the business. We solved that problem.”
For talent management leaders, the changes in the workplace are further complicated by a workforce that not only demands flexibility in where and how they work, but one that also wants continuous training and development, faster career progression, and constant feedback and recognition.
“The right approach to talent management is as critical as ever to making sure organizations are ready to support the new world of work,” said Miller. “This means creating a work environment where employees are given easy access to the resources they need to develop, collaborate, advance and be engaged in their jobs in order to perform at their very best.”
Available this month, Cornerstone’s new features and enhancements help to ensure that social collaboration and mobile productivity are central building blocks for an organization’s overall talent management strategy. Putting everything employees need to know to do their jobs in one, always-available place with real-time connectivity not only helps people work smarter, but also helps organizations maximize work performance and improve employee engagement.
Key to this approach is the new Universal Profile. Similar to a personal profile from popular social sites, Universal Profile serves as the center of an employee’s universe within the Cornerstone suite. It offers a consolidated view of personal information such as contact details, work experience, skills and expertise, and activities in the Cornerstone system. It also serves as an access point for connecting with colleagues, completing tasks, searching for subject matter experts, and giving and receiving social feedback.
Additional product updates include:
· Cornerstone Connect. An all-new, completely redesigned Cornerstone Connect takes social productivity to the next level. Connect is the only social business solution that embeds activity streams and real-time collaboration within a talent management application, enabling talent activities to naturally blend with the daily activities of executives, managers and employees.
· Project and Task Management. Employees now have the most resourceful tools for accomplishing tasks, projects and goals, all seamlessly embedded within Cornerstone talent activities for learning, performance, succession and recruiting.
· Social Performance and Feedback. Trigger the right employee behaviors with measurable recognition that drives results on a daily basis. With social feedback, employees have the power to provide feedback and badges to their peers and colleagues for work contributions. It’s an immediate and impactful way to reward work beyond annual performance reviews.
· Cornerstone Mobile extends its native functionality to provide employees with access to mobile learning, collaboration and performance on the devices they love. This includes a mobile version of Cornerstone’s popular Observation Checklist for tracking real-time competencies and skills in the field, as they are performed. Cornerstone Mobile supports all iOS and Android devices, including smartphones and tablets, ensuring that employees at all levels have access to the people and information they need to succeed, no matter where they are.
Miller will showcase these new solutions as part of his opening keynote address at Cornerstone Convergence 2013, the company’s annual client conference, which is being held June 3-5 in San Diego, Calif. The keynote will be streamed live via the Cornerstone Convergence Web the site this morning from 8:30 – 10:30 a.m. PT / 11:30 a.m. – 1:30 p.m. ET at the following link:www.cornerstoneconvergence.com/live-stream.
To learn more about how Cornerstone is helping organizations reimagine their talent strategies in the new world of work, visit www.csod.com/reimagine-work. Also read additional commentary about these latest product updates from Reyhan Jhaver, Cornerstone’s director of product management, on theCornerstone blog.
For more information about Cornerstone Convergence 2013, visit www.CornerstoneConvergence.com. To follow Convergence on Twitter, go to twitter.com/CSODConvergence or search #CSODConf.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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June 18, 2013
Ultimate Software Receives 2013 Informatica Award for Innovation in Cloud Integration
WESTON, Fla.–(BUSINESS WIRE)–Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, announced today that it has been named a winner of the 2013 Informatica Innovation Awards in the Cloud Integration category for its launch of the UltiPro Carrier Network — a centralized integration hub that powers data exchange and management for Ultimate Software’s customers.
The winners were announced at Informatica World 2013, Informatica’s annual data integration showcase and user conference, which took place at the ARIA Resort and Casino in Las Vegas, NV.
The UltiPro Carrier Network enables data exchange using pre-built ‘connectors’ between UltiPro, Ultimate’s cloud-based human capital management solution, and third-party benefits providers. The UltiPro Carrier Network delivers an extensive catalog of configurable templates for connecting to commonly used providers in the marketplace without the burden of having to build and support custom integrations. Ultimate Software has already seen significant business benefits from the UltiPro Carrier Network, including cutting integration project duration times by 50%, reducing technical debt, and increasing customer satisfaction.
The Informatica Innovation Awards honor organizations that have achieved exemplary return on data through their use of the Informatica platform and demonstrated leadership in using Informatica solutions to drive business success. Results include new revenues at lower cost, forging stronger and more profitable customer relationships, ensuring competitive differentiation for the business, and more.
“Using Informatica’s leading data-integration technology, the UltiPro Carrier Network delivers a better, more efficient experience for our customers,” said Bill Hicks, chief information officer at Ultimate Software. “Ultimate believes in creating a technology experience driven by the needs of people, and Informatica’s technology is helping us achieve this. We are pleased to have Informatica as our partner and extremely honored to have received this recognition.”
Individual winners were selected from Informatica’s more than 5,000 customers and recognized in 11 award categories. Some categories include B2B Data Exchange, Enterprise Data Integration, Data Quality, Master Data Management, and Cloud Integration. All recipients of the 2013 Informatica Innovation Awards include can be viewed in Informatica’s press release: www.informatica.com/us/company/news-and-events-calendar/press-releases/06062013-innovationawards.aspx
“Informatica has been a great partner to Ultimate Software throughout this initiative, and we plan to extend the relationship by delivering additional packaged templates to our customers for connections to more third-party applications,” said Hicks. “Informatica and Ultimate have a mutual goal — to help businesses better serve their own people by choosing providers based on the unique needs of their organization rather than having to adapt their business to work around technology hurdles. This award affirms the value of our partnership, and we look forward to strengthening our relationship in the in future.”
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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June 18, 2013
HireVue Wins Most Innovative Recruiting Product at 2013 Recruiting Innovation Summit
CodeVue, the Leading Digital Interviewing Provider’s Revolutionary Technical Recruiting Platform, Helps Employers Identify, Screen and Engage Top Technical Talent Faster
SALT LAKE CITY (June 3, 2013) – HireVue, the leading on-demand digital interviewing platform provider, is pleased to announce that its groundbreaking CodeVue™ technical recruiting solution was awarded the Most Innovative Recruiting Product at ERE’s 2013 Recruiting Innovation Summit in San Francisco on May 15. CodeVue was selected by conference attendees for its transformative approach to helping employers recruit, screen and validate the skills of technical talent.
With unemployment rates for technical talent below 2.5 percent, the timing couldn’t be better for a recruiting solution like CodeVue. Companies across all industries and of every size need more innovative resources to attract both active and passive candidates in this competitive market.
CodeVue is a cloud-based digital recruiting platform designed to rapidly identify, engage and screen technical talent through online digital interviews. HireVue’s first-of-its-kind technical recruiting solution enables tech talent to conveniently showcase their coding skills through a series of challenge questions during the already candidate-friendly digital interviewing process that HireVue has become known for. Recruiters and hiring managers then review the results of these responses (or challenges) and, in combination with their video responses and input from other stakeholders, are able to make better informed, data-driven hiring decisions regardless of their technical background.
During the Recruiting Innovation Summit’s “Unveilings – Innovative New Recruiting Products” sessions, some of the industry’s most forward-thinking recruiting professionals had the opportunity to experience recruiting technologies with the potential to fundamentally change the recruiting world. CodeVue was named by attendees as the Most Innovative Product, elected the winner among revolutionary technologies from the market’s leading solution providers.
“HireVue continues to develop and deliver the technologies that support positive employment brand, improve the interview process and help employers engage with the right talent faster, despite persistent talent shortages. With the launch of CodeVue, we’ve taken digital interviews to a new level, empowering recruiters – whether technical or not – to screen and validate candidates’ skills and connect with the individuals that will allow them to remain innovative and competitive,” said Mark Newman, founder and CEO of HireVue. “We are honored to be recognized as an innovator by ERE, the Recruiting Innovation Summit, and some of the industry’s most cutting edge recruiting professionals for the impact that our solutions have on the talent acquisition process and our clients’ overall business success.”
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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June 14, 2013
Announced at the company’s Convergence 2013 client conference, the new awards honor seven organizations for innovation and impact through talent management
SANTA MONICA, Calif., June 5, 2013 – Cornerstone OnDemand (NASDAQ:CSOD), a global leader in cloud-based talent management software solutions, today announced the recipients of the 2013 Cornerstone Client Excellence Awards. The awards were presented earlier today at Convergence 2013, Cornerstone’s annual client conference. Winners were evaluated across a wide range of criteria and recognized based on their innovative approaches and business impact achieved via talent management and use of Cornerstone’s solutions.
“We are proud to highlight the exceptional work our clients are doing to continually move their businesses forward through talent management initiatives,” said Kirsten Maas Helvey, senior vice president of client success for Cornerstone OnDemand. “Our award recipients are leading the charge in using Cornerstone to foster employee engagement and productivity, driving organizational changes, and delivering insights for greater business performance.”
Recipients of the 2013 Cornerstone Client Excellence Awards include:
· Most Dramatic Business Impact – The Commonwealth Bank of Australia
· Most Innovative Learning Strategy – Bright Horizons Family Solutions
· Most Impactful Training Program – PANDORA
· Biggest Impact in User Adoption – Elavon
· Visionary in Performance and Succession Management – Moen
· Best Talent Management Program – Walgreens
· Most Transformational HR and Talent Strategy – Turner Broadcasting System
Added Maas Helvey, “We congratulate our 2013 Cornerstone Client Excellence Award winners. Each of them illustrates remarkably that well-executed talent management initiatives are fundamental to building and sustaining successful organizations.”
Cornerstone’s more than 1,300 clients include multi-national corporations, large domestic enterprises, mid-market companies, state and local public sector organizations, higher education institutions and non-profit entities.
For more information about Cornerstone OnDemand, visit www.csod.com. To follow Cornerstone on Twitter, go to twitter.com/CornerstoneInc. To follow the Cornerstone Convergence 2013 conversation, go to twitter.com/CSODConvergence or search #CSODConf.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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June 6, 2013
Social recruiting leader shares expertise on evolving with the job market, during coast-to-coast tour; Tickets and dates available in major US cities
Burlingame, Calif. – May 29, 2013 – Jobvite, the leading recruiting software platform for the social web, today announced the dates for its Recruiters Rock 2013 Roadshow, kicking off next month in Boston, and continuing through August, touching down in major cities across the United States. Each free, half-day event is packed with recruiting and hiring best practices, tips and tricks on attracting quality talent and an easy, step-by-step breakdown on how recruiters can improve their social recruiting strategy. The Roadshow will offer separate tracks where both existing and prospective customers will learn how to build and nurture the company talent pool to create a lasting employment brand.
During the Roadshow, attendees will learn how Jobvite technology can quickly and easily help recruiters tackle the multitasking nature of their job. Specific, key takeaways include:
- The importance of building a talent pool – and how to get started.
- What your employment brand says about you, why you should care, and how to improve your marketability.
- How to streamline hiring workflows – from scheduling interviews and assigning tasks to evaluating candidates and coordinating approvals.
- The lowdown on reporting – why it matters and what’s available today.
“Attracting, engaging and hiring top talent is a science, and during the Roadshow we will share innovative methods to help recruiters succeed,” said Jobvite Chief Marketing Officer Kimberley Kasper. “From building rich talent pools to engagement and reporting, attendees will learn how to arm themselves with the necessary tools to find the best talent for their companies.”
The Roadshow’s Customer track will feature ways existing customers can best maximize their investment in Jobvite technology, focusing on:
- Streamlining hiring workflows (interview scheduling, tasks, candidate evaluations)
- Reporting (what’s available today and what’s coming)
- How to build and nurture a talent pool with Jobvite Engage
- The value of building an employment brand
During the Roadshow’s Prospective Customer track, potential customers will learn sourcing and recruiting best practices, with significant insight into:
- The importance of building a talent pool
- The productivity value of having a centralized recruiting tool
- Jobvite product demo to show how we can help in these areas
Join Jobvite on the road and reserve your seat today. Tickets are available and dates and locations for the Recruiters Rock 2013 Roadshow are as follows:
For more information on the Recruiters Rock 2013 Roadshow, please contact recruit@jobvite.com.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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June 5, 2013
Workday Announces Plans to Deliver Workday Payroll for UK and Workday Payroll for France
Customer Demand in Europe Continues to Build for Unified Enterprise Applications in the Cloud
PLEASANTON, CALIF. AND LONDON AND PARIS — May 30, 2013 — Workday, Inc. (NYSE: WDAY), a leader in enterprise cloud applications for human resources and finance, today announced plans to deliver Workday Payroll for UK and Workday Payroll for France. Designed to address the full spectrum of modern payroll needs, Workday Payroll is delivered in the cloud, making it possible for customers to automatically receive new functionality helping customers quickly address regulatory or legislative changes. With Workday Payroll, customers are always up-to-date, eliminating the need for regular upgrades and patches as required by on-premise payroll systems.
Workday Payroll applications provide new levels of flexibility, control, and visibility within an organization. Selecting a payroll application that is seamlessly unified with human capital management (HCM) allows payroll, human resources, and finance professionals to improve collaboration and manage end-to-end-processes with greater insight. Customers gain complete control over payroll processes with unlimited calculations, highly configurable pay rules, security and audit criteria, and built-in reporting.
Workday Payroll for UK is expected to be generally available in 2015 and Workday Payroll for France is expected to be available in 2016. Workday already delivers Workday Payroll for the U.S. and Workday Payroll for Canada.
Comments on the News
“Workday is deeply committed to Europe, and as we continue to be adopted by some of the largest enterprises in the region, we receive significant demand for local payroll applications. Customers want a simple, unified solution that manages employee talent, time, and payroll all in one place,” said Aneel Bhusri, chairman, co-founder and co-CEO at Workday. “We are excited to be working in collaboration with key customer design partners to bring to market payroll applications built specifically for today’s most modern, global organizations.”
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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June 4, 2013
SUMTOTAL NAMED A “CHAMPION” IN MCLEAN & COMPANY’S TALENT MANAGEMENT SUITES VENDOR LANDSCAPE REPORT
SumTotal Earns Highest Scores Overall; Interoperability Strategy, Analytics and Advanced Workforce and Succession Planning Highlighted as Key Strengths
Gainesville, Fla. – May 23, 2013 – SumTotal® Systems, LLC, the only human resources solution provider that helps organizations discover, develop and unleash the hidden potential within their workforce, today announced that it was listed as a “Champion” in McLean & Company’s recently published Vendor Landscape: Talent Management Suites report, earning the highest overall vendor score in the report. The report states that “Champions” receive high scores for most evaluation criteria and offer excellent value. They have a strong market presence and are usually the trend setters for the industry. SumTotal was also the only vendor to earn “Exemplary,” the highest possible rating, in six of the seven major criteria areas. View the report here and McLean and Company’s Vendor Short-list Tool here.
“SumTotal was the highest scoring vendor overall, landing them at the top of the Champion pile. They offer nine talent management modules, including the four core modules: Recruiting & Hiring, Performance Management, Learning Management, and Compensation Management,” according to the report.
This breadth of offering earned SumTotal recognition as an “Exemplary Performer” for providing functionality for full employee lifecycle management. In addition, the report specifically recognized SumTotal for its advanced capabilities in analytics, workforce planning and succession planning, stating: “The Workforce Planning and Succession Planning modules offer advanced functionality to meet the needs of large and/or complex organizations – and they’re visually appealing as well.”
These advanced features – which also include mobile, end-user interface customization, social, workforce planning, succession planning, skills tracking and pay-equity analysis – are the capabilities that allow for granular market differentiation.
“We are pleased that McLean & Company recognized SumTotal as a Champion in its latest market analysis,” said Holly Rollo, chief marketing officer at SumTotal. “The report’s thoughtful and detailed evaluation highlights the depth and breadth of our market-leading Talent Expansion™ Applicationsand validates SumTotal’s vision and strategy around delivering solutions that help employees to get better at their jobs while they are doing them. We believe this focus on employee enablement, combined with the flexibility the SumTotal elixHR™ Platform provides by allowing customers to link with existing HR investments, is a significant and notable differentiator for Sumtotal.”
McLean & Company’s Vendor Landscape: Talent Management Suites focused on vendors that offer broad capabilities across multiple platforms and have a strong market presence or reputational presence among mid- and large-sized enterprises. To be considered for inclusion, vendors had to offer performance management and learning modules, as well as a recruitment module, a compensation module or both. The report evaluated 10 vendors across several vendor- and product-focused criteria.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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June 4, 2013
New Oracle Service Cloud Mobile Agent App Strengthens Oracle Service Cloud’s Cross-Channel Contact Center Solution
If you are looking for a new Human Capital Management (HCM) System, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 16 years, HRchitect has unparalleled knowledge of the HCM vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!
Redwood Shores, Calif. – May 28, 2013
News Summary
Today one in seven Oracle customer service sessions come from mobile devices, allowing customers to instantly request service whenever and wherever they are and leading to an expectation of an instant response. As a result, roaming service agents need mobile applications to increase their productivity and responsiveness to customers. The latest release of Oracle Service Cloud, which includes Oracle RightNow with Oracle RightNow Mobile Agent App, is designed specifically for the iPad and ensures that in today’s busy, multifaceted world service agents, specialists, and managers can stay connected and productive, even while on-the-go. Better access, both online and offline, puts mobile business users in a prime spot for increased customer resolutions. As a result, this improves customer satisfaction and strengthens relationships.
News Facts
Oracle today announced the latest release of Oracle Service Cloud that includes Oracle RightNow and the debut of Oracle RightNow Mobile Agent App for the iPad.
Introducing new robust capabilities to support servicing customers when agents are away from their desks, Oracle Service Cloud now leverages the power of
Oracle Fusion Tap, a native application for iPad that redefines user productivity while on-the-go.
Designed specifically for mobile agents, specialists and managers,
Oracle RightNow Mobile Agent App, part of Oracle Service Cloud, helps improve productivity and resolution time.
The May 2013 release of Oracle Service Cloud also includes enhancements to the Customer Portal by utilizing mobile device cameras, optimizing for mobile SEO and removing the dependency on CSS and Javascript, thus enabling use on a wider array of mobile devices such as hand-held game-systems and Ketai phones. These enhancements allow customers to get service from any device, find mobile content more easily, and enhance problem descriptions with images to shorten resolution time.
Oracle RightNow Mobile Agent App, part of Oracle Service Cloud
Features include:
Ability to leverage native iPad capabilities and innovative usability patterns, easy navigation and integrated apps such as live maps and FaceTime.
Secure mobile access to key service and support information, including accounts, contacts, incidents and tasks.
Offline caching for a snappy experience and remote access to key information even when disconnected.
Reporting on contact center performance and the ability to monitor exceptions while away from the desk.
Better control and traceability of what is happening with improved transaction auditing, diagnostic logging, server side access control and more.
Available in Apple App Store, easy to install and configurable by business users.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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Posted by mattlafata
June 3, 2013
Comprehensive HR Platform Combines Hiring, Training and Scheduling for Restaurant Operations
PeopleMatter, the largest provider of comprehensive service-industry HR software, is shaking up how the foodservice industry schedules its workforce. The Affordable Care Act (ACA) has made employee scheduling more complex. The ACA makes accurate hourly scheduling critical to the profits of the foodservice industry with the creation of “29er” employees and the “49er” employers. PeopleMatter offers the only online scheduling solution – PeopleMatter SCHEDULE™ – with a free employee mobile app that understands the importance of accurately tracking the hours worked across multiple locations in relation to these key thresholds. The PeopleMatter Platform does more than just scheduling – it is an end-to-end talent management system that helps find, hire, train and schedule the people of the service industry.
That’s why Jerry Roberts, Owner of Gator’s Dockside locations in Florida believes “it makes sense to take advantage of all the PeopleMatter products – HIRE, LEARN and SCHEDULE – since they were designed to work together.”
Today’s reality is that many restaurants still use paper and spreadsheets to schedule their employees. But the days of posting a paper copy of the schedule in the back of the house are over with SCHEDULE. PeopleMatter’s online employee scheduling software gives managers the tools to share schedules instantly with team members and optimize coverage as the week evolves.
“SCHEDULE is the wave of the future. Accessing a schedule via a smartphone is much more manageable for both the associates and managers,” shared Robert Fleming, Owner Magnolia Pancake Haus.
SCHEDULE makes it easy for team members to know when they are working. Employees no longer need to call their manager or go in on their day off to find out when they are working because their schedule is available on their mobile device.
“Automated scheduling is what today’s employees want,” said Marc Hinson, Director of HR for The Palm Restaurant Group. “Employees want to be connected to their employers with easy access to their schedules. They want to communicate with their managers through that same system. SCHEDULE does these things and more.”
PeopleMatter is currently highlighting SCHEDULE at the National Restaurant Association Show in Chicago, IL. Show attendees who stop by the booth are able to receive live demos, interact with the mobile app, review case studies and hear live testimonials from PeopleMatter customers who use SCHEDULE every day to create, manage and communicate schedules.
“We have created a better way to manage frontline employees in the service industry,” said Nate DaPore, PeopleMatter President and CEO. “We’ve built a modern, mobile scheduling tool in the PeopleMatter Platform that facilitates real-time communication, flexible shift management and cost-control. We did this because scheduling is such an important part of the relationship between the hourly worker and employer. With the recent legislative changes brought on by the ACA, it has become even more important to have technology to manage employee schedules.”
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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May 31, 2013
Award Honors Progressive Customers for Dedication to Market Education
SilkRoad, a leading global provider of cloud-based social talent management solutions, today announced its 2013 SilkRoad Champions at the Company’s fourth annual global user conference, SilkRoad Connections. The program recognizes Life Suite® software solutions customers at the leading edge of HR that have served as industry thought leaders and championed SilkRoad’s product innovation.
“Our customers are advancing the HR agenda both at their own companies and on an industry level,” said Edward Vesely, EVP and Chief Marketing Officer, SilkRoad. “Whether educating peers by appearing in industry publications, or serving as a case study that will help other HR professionals implement change and empower their own employees, the experiences and successes of our customers need to be recognized and celebrated. Champions is our way of saying ‘thank you’ for every time a customer goes above and beyond.”
For 2013, SilkRoad named Ulthera, a high-growth med-tech company, as its top SilkRoad Champion. Ulthera’s Vice President of HR, Stacie Mallen, drove the Company’s growth by integrating multiple SilkRoad Life Suite products for talent acquisition and development, including its HeartBeat® HRMS, which provided time savings of at least one hour per hire.
Other customers recognized for their dedication in the 2013 SilkRoad Champions Program include:
- McLeod Health – a not-for-profit health system serving northeastern South Carolina
- Amyx – a business offering Systems Engineering and Technical Assistance, Business Process Re-engineering, Information Technology, Software Design and Development and Program and Acquisition Management
- Braun Intertec – a company providing geotechnical, environmental and testing solutions in the private and public sectors
- Citrix – market-leading cloud, networking and virtualization technologies that are transforming how people, businesses and IT work and collaborate in the cloud era
- Life Care Services – a senior lifestyle products company
- Provident Bank – an independent community bank, dedicated to the delivery of quality financial products to its customers
- Lee County Electric Cooperative – a company providing reliable, cost-competitive electricity to customers throughout Southwest Florida
“When you are a VP of HR, the software you select represents your department. It’s your face to the company,” said Stacie Mallen, VP of HR, Ulthera. “We did a thorough market analysis before deciding upon SilkRoad, a perfect fit for our organization thanks to its intuitive interface and easy integrations. Sharing the knowledge I gained to help other HR professionals understand what’s right for them is rewarding, and being named SilkRoad’s 2013 Champion is icing on the cake.”
The SilkRoad Champions Program is a point-based system that recognizes customers’ participation in activities like product co-creation and input; referrals and references; and thought leadership. For more information and to get started with the Champions Program, visit http://www.silkroad.com/Customer_Care/Customer-Reward-Program.html.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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May 30, 2013
Peoplefluent Updates Talent Management Solutions to Enable Strategic Workforce Development Planning and More Effectively Engage Employees.
Enhanced Integration between Talent Management and Learning Solutions Strengthens Talent Development and Training Programs; New Workforce Communications Features Help Inform Workforce Decisions
WALTHAM, Mass. – May 28, 2013– Peoplefluent®, a leading social human capital management technology company, today announced enhancements to Peoplefluent Talent Management, core solutions within its Social HCM Software Platform. Among new features, Peoplefluent Talent Management now more tightly integrates with Peoplefluent Learning Management, enabling human resource (HR) professionals to make better informed talent development and training program decisions. The company also enhanced its Workforce Communications solution with new user experience features to better deliver rich content to managers and employees about benefits, policies and life events
Among workforce management challenges, HR professionals and executives across industries struggle to develop leaders and then retain their essential skills via engagement and career opportunities. As such, the HR industry has seen a resurgence in learning programs (particularly in the form of on-time learning opportunities) as companies opt to train existing talent on emerging skills to foster a highly productive workforce while contributing to sustainable talent development. By integrating talent management functions – performance management, career planning, leadership talent reviews and succession planning – with learning management solutions, Peoplefluent gives HR professionals the tools to:
• Gain deeper insight into the skill gaps that could exist within an organization;
• Focus learning investments on the roles and in-demand skills to build bench strength in anticipation of demand;
• Identify the employees best suited to fill skill gaps and tie employee development with skill development, and;
• Develop customized learning programs to propel employees and the organization to succeed.
In addition to alignment of the user experience and interface, Peoplefluent’s Learning and Talent Management solutions now feature a synchronized Talent Management Development Plan, delivering single-click access for HR professionals to add, register and launch content, view competency gaps and review messages from either solution. The Talent Management Dashboard also includes learning-related tasks along with existing Compensation, Performance, Recruiting and career development tasks.
Tighter integration between Peoplefluent Talent Management and Peoplefluent Learning follows news from Peoplefluent noting Bedford Funding’s acquisition of KZO Innovations, an on-demand video technology provider. HR managers can expect further enhancements to Peoplefluent communications, collaboration and learning offerings with premier collaborative video technology.
“Providing employees ready access to training options as part of the career planning process is an effective tool HR professionals can use to simultaneously engage employees and diminish skill gaps,” said Jim Bowley, vice president, product management, Peoplefluent. “Tools like video collaboration enable HR to communicate the benefits of employment at their organization while driving employee and manager knowledge of the latest tools available to help guide their professional growth and success.”
Effective communication and employee engagement is also critical to employee satisfaction and retention. Peoplefluent Workforce Communications now features enhancements to presentation, functionality and navigation to more effectively communicate the full value of employment and help employees and managers make informed decisions. New functionality includes:
• Total Rewards Statement module: Provides employees with a more dynamic look at total rewards delivered by the employers with navigational enhancements and graphic displays to encourage employees to more carefully review and fully understand benefits.
• Integrations with Google Analytics: Shows analytics based on employers’ and managers’ interests, including the pages they visit and search queries they use most frequently.
• Decision Tree capability: Provides functionality to walk employees and managers through a reactive decision process for more complex HR decisions.
• New content modules: New content modules’ added on dependent eligibility and social media policies provide additional HR information to employees to streamline HR processes.
• Legislative Updates: As always, the release includes legislative content updates for the existing plan and policy content library.
The latest versions of Peoplefluent Talent Management, Peoplefluent Learning and Peoplefluent Workforce Communications are now available. For more information, please visit: http://www.peoplefluent.com/solutions/overview.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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May 23, 2013
New SuiteApp Provides Innovative Social Talent Management
If you are looking for a new Human Capital Management (HCM) System, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 16 years, HRchitect has unparalleled knowledge of the HCM vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!
SilkRoad, a leading global provider of cloud-based social talent management software, today announced the Life Suite® SuiteApp, built using NetSuite’s SuiteCloud Computing Platform. The new SuiteApp extends NetSuite’s (NYSE: N) capabilities with a talent management system that powers businesses of every size with an end-to-end cloud ERP and social talent management software solution that manages employee and workplace information while driving employee engagement, including talent acquisition, talent development, and HRMS.
NetSuite’s SuiteCloud is a comprehensive offering of cloud-based products, development tools, and services designed to help customers and commercial software developers take advantage of the significant economic benefits of cloud computing. SuiteCloud Developer Tools provide a comprehensive cloud customization environment, whether you’re extending NetSuite to fit your business needs or developing completely new applications. SuiteCloud Developer Tools include workflow management, scripting, analytics, web services and more.
‘SilkRoad and NetSuite have a shared philosophy of building accessible configure-and-go technologies to address a serious mid-market need for cohesive and affordable cloud-based solutions,’ said Flip Filipowski, Executive Chairman and Co-Chief Executive Officer at SilkRoad. ‘We’ve integrated two industry-leading solutions into a seamless, innovative platform to foster employee engagement and drive business agility.’
Working with NetSuite Customers using NetSuite’s ERP and payroll systems can now easily access a complete talent management solution that includes talent acquisition, talent development, and core HR, which serves as a self-service system of record for employees, making the entire human capital management process more efficient and seamless. The two systems integrate with minimal IT configuration, bringing to market a solution for maintaining secure, up-to-date employee data within NetSuite.
The Life Suite® SuiteApp for NetSuite allows companies of all sizes to benefit from this innovative, cloud-based solution by:
- Supporting virtually all employee and business needs from a single, integrated suite
- Connecting, engaging, and growing employees’ skills in surprising ways to unleash innovation and drive competitive advantage
- Empowering people and rapidly boosting sustainable business performance
‘With this new integration between SilkRoad and NetSuite, our customers can easily access talent management and HR capabilities from within the core ERP solution, to efficiently manage and recruit employees and drive global growth,’ said Zach Nelson, NetSuite CEO.
For more information about the integrated solution, please visit http://www.suiteapp.com.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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May 20, 2013
Skillsoft Marks 10th Anniversary of its Groundbreaking Learning Growth Model
If you are looking for a new Human Capital Management (HCM) System, don’t rely solely on “recommendations” or published reports. Do yourself a huge favor and talk to HRchitect first. After 16 years, HRchitect has unparalleled knowledge of the HCM vendor community and can save you time and money in selection and implementation. Simply put, do not invest in any kind of HR technology without consulting with the experts first. HRchitect is always available to help!
NASHUA, N.H.–(BUSINESS WIRE)–Marking the 10-year anniversary of its Learning Growth Model®, Skillsoft introduced an updated whitepaper that illustrates the transformation of training into learning and includes the most recent innovations in the learning industry. Initially developed in 2003 to help organizations chart a realistic direction on their path to learning optimization, the five-stage model aligns learning with strategic business goals, leading to increased cost savings, productivity, performance, employee retention and competitive advantage. A new infographic was also developed that outlines the latest version of the Learning Growth Model and is available at: http://on.fb.me/14HOiic. Skillsoft is a pioneer in the field of technology-delivered learning with a long history of innovation and delivering solutions for its customers worldwide, ranging from global enterprises, government, and education to mid-sized and small businesses.
The Learning Growth Model is detailed in Skillsoft’s whitepaper, The Skillsoft Learning Growth Model: A Blueprint for Integrating Learning into the Life of the Enterprise in Five Manageable Stages. The whitepaper presents a clear business value for linking learning to organizational business goals to increase the value and impact of the learning program. Organizations can learn how to transform learning from skills-focused training to business-focused learning that aligns with strategic business goals and provides a greater business value. A key phase in this process is reaching strategic transformation, which is the minimal position for all organizations that seek to align learning to business goals and are focused on building the optimum transfer of learning into the workplace.
“Developing talent is an organizational imperative as the demand for innovative, leading edge talent is intensifying with no sign of slowing down. Industry experts estimate that 55-80 percent of what people learn is lost or not applied to the job. This puts pressure on organizations to justify the time and resources they dedicate to learning,” said John Ambrose, senior vice president, strategy, corporate development and emerging business, Skillsoft. “By closely correlating a learning program with tangible business goals, organizations can improve knowledge retention and document a return on their learning investment. Our whitepaper and infographic are excellent tools for guidance through this process, which transforms basic training into integrated learning.”
The five stages of the Skillsoft Learning Growth Model are:
Stage 1 – Supplement. In this stage, elearning is introduced to address scalability challenges and reduce costs. New elearning resources address a backlog of demand for skills-based training that could not be delivered via traditional methods due to high costs. Reduced travel costs, design and development costs, instructor time and learners’ time away from work all contribute to significant cost savings.
Stage 2 – Targeted. During stage two, targeted learning begins to support specific initiatives and job roles. This stage expands earlier results and provides elearning in new workplace areas. Elearning resources replace redundant classroom training, which further reduces learning costs. Executive support typically increases during this stage of the Learning Growth Model.
Stage 3 – Strategic. Learning is aligned to strategic business objectives and begins to connect to talent management to increase the value and impact of learning during stage three. This is the most pivotal stage in the Learning Growth Model and marks the transformation from skills-focused training to business-focused learning and is a major point of change into a new learning paradigm.
Stage 4 – Integrated. Stage four is marked by increasing talent and accelerating organizational agility. Organizations that reach this stage have successfully woven learning into the fabric of the organization. Learning is focused on accelerating business results, deepening the talent pool and creating an agile, empowering, productive and creative organization.
Stage 5 – Optimized. Organizations at the optimized stage have fully matured and are focused on deepening talent and broadening learning to the extended enterprise. Elearning is branched out to the organization’s supply chain, customers, etc. Learning has become globally ubiquitous and seamlessly integrates into the workplace.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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May 17, 2013
SilkRoad Connections Brings Together Global Customers and Industry Thought Leaders to Empower HR
SilkRoad, a leading global provider of cloud-based social talent management solutions, will bring together several hundred customers, partners and employees at its fourth annual SilkRoad Connections, taking place at The Westin Diplomat Resort & Spa in Hollywood, Florida, on May 19 – 22, 2013.
SilkRoad’s Global User Event connects international Life Suite® software solutions customers with industry thought leaders and SilkRoad experts over the course of three days to share, experience and discuss the latest innovations in social talent management. Industry and product-related sessions will help HR leaders to increase business performance using SilkRoad’s cloud-based software solutions.
Highlights of this year’s conference include:
- Keynotes by Dan Pink, author of New York Times bestsellers A Whole New Mind and Drive, and Bob Kelleher, award-winning author of LOUDER THAN WORDS: 10 Practical Employee Engagement Steps That Drive Results and Creativeship, A Novel for Evolving Leaders.
- Social Talent Management sessions that will address integrating social media into everyday HR to reach candidates more effectively and foster employee collaboration and communication.
- Mobile Talent Management sessions where attendees will discover how mobile learning, benefits, recruitment and performance delivers business agility and improved employee and candidate experience.
- HR Management sessions that will provide first-hand accounts from SilkRoad customers on using HRMS solutions to unburden HR with everyday administrative tasks, allowing them to focus on the transformative elements of the job.
“SilkRoad Connections is one of the premier events of the year for people interested in cutting-edge strategies for engaging and developing employees,” said Edward Vesely, EVP and Chief Marketing Officer at SilkRoad. “In today’s competitive marketplace, where talent is often the deciding factor between success and failure, Connections gives our customers the critical tools and knowledge to make strategic HR decisions that drive real results.”
For more information about SilkRoad Connections, visit http://users.silkroad.com.
About SilkRoad
SilkRoad is a leading global provider of end-to-end HR solutions that enable customers to find, attract, develop, and retain the best talent. The award-winning SilkRoad® Life Suite® solution set includes Talent Acquisition, Talent Development, Talent Portal, and HRMS solutions that are easy to deploy, easy to use, and affordable. Powered by social, mobile, analytic, and cloud technology, it’s everything you need in one platform to engage your people and rapidly boost business performance. Visit www.silkroad.com, follow them on Twitter @SilkRoadTweets or call 866-329-3363 (U.S. toll free) or +1-312-574-3700.
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To learn more about HRchitect and how we can help your organization, please visit www.HRchitect.com. HRchitect is the leader in HR systems strategic consulting. As the premier Human Capital Management (HCM) Systems consulting firm, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation/selection, project management and implementation of HR systems, Talent Management Systems, Talent Acquisition Systems, and Workforce Management software. After more than 16 years in business working on over 2000 successful engagements for more than 900 clients across the globe, HRchitect is a name you can trust as your one-stop shop for all your HR technology consulting needs.
Matt Lafata, HRchitect
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