Non-profit Seeks Improved Efficiency and Reliability Leveraging SumTotal’s Human Capital Management Expertise
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SumTotal® Systems, Inc., the global leader in Strategic Human Capital Management (HCM) solutions, recently announced that The Salvation Army in Canada has selected SumTotal’s integrated cloud solution to meet its payroll, benefits and human resources management needs. The organization also chose SumTotal’s Managed Services to provide comprehensive IT support for its payroll and HR system.
The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Toronto-based headquarters provides administrative support, including payroll processing, to many of the hundreds of ministry units located in communities across Canada and Bermuda.
By moving to a cloud-based platform with the support of SumTotal’s HCM and IT experts, The Salvation Army will be able to provide streamlined payroll, benefits and HR services to a larger number of its ministry units while increasing reliability.
“Improving the system effectiveness was our first priority, but we also wanted to ensure we did it in a cost-effective manner,” said Maisie Wong, assistant financial secretary for The Salvation Army in Canada and Bermuda. “With SumTotal’s Managed Services, we will have access to their expertise for faster and more knowledgeable support.”
Wong said they are also looking forward to improving efficiency by eliminating many semi-manual processes the organization currently uses to distribute pay stubs and reports to its geographically dispersed employees.
“SumTotal’s web-based self-service option will allow our employees to securely access their information online instead of us manually creating and emailing pdf files for paystubs,” Wong said. “Also, the enhanced reporting tools will provide managers access to information they need from any location.”
The Salvation Army’s Canadian headquarters currently processes payroll for about half of its 11,000 employees. Wong said they began incrementally moving payroll, benefits and HR functions to the main office several years ago. Now with the added reliability and functionality of SumTotal’s Managed Services and private-cloud solution, they hope to speed up that centralization.
“We understand the unique challenges not-for-profit organizations face with keeping overhead costs as low as possible while still providing payroll and HR services reliably and in compliance with local and federal regulations,” said SumTotal’s CEO John Borgerding. “SumTotal is proud to offer cost-effective human capital management solutions that help organizations like The Salvation Army improve efficiencies and free up limited internal resources so they can focus on their primary mission of helping people in need.”
For more information about SumTotal, visit the company’s website at www.sumtotalsystems.com.
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